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You are in: Smart Services : Homewoners : SMART people
Smart Services' biggest asset is satisfied customers, achieved through the delivery of service excellence. In turn, service excellence is achieved by Smart People underpinned by supportive management, smart systems, logistics and equipment.What makes Smart People smart? Simply ASK!Smart Services invests heavily in training: Attitudes, Skills, and Knowledge.Core and specialist skills training is delivered through a series of internal and external technical courses. Knowledge training reinforces the understanding and application of relevant standards and legislation. 'Attitude' is what transforms technical competence into service excellence. Often referred to as intangible or soft skills, attitude training covers topics such as active listening and communications. Attitude is central to Smart Services ability to deliver its Big Six service commitments. Smart Services' recruitment programme actively sets out to identify individuals with the potential to become Smart People. |
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